Experienced Travel Ticketing Specialist - Bali

Join Bet Obaja International as a Travel Ticketing Specialist in the heart of Bali’s thriving tourism industry. We are seeking a detail-oriented and experienced professional to manage flight bookings, reservations, and customer service for our travel agency operation in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung. With a competitive salary of Rp 6,000,000 - Rp 12,000,000 per bulan, this role offers a dynamic work environment and the opportunity to be part of a growing team.

As a Travel Ticketing Specialist, you will be responsible for handling all aspects of ticketing, from booking flights to ensuring customer satisfaction. You will work with various travel agencies and airlines, using tools like Amadeus, Sabre, or Travelport to manage bookings efficiently. This role is perfect for someone who enjoys a fast-paced environment and has a passion for travel.

At Bet Obaja International, we pride ourselves on providing exceptional service to our clients. Our team is dedicated to ensuring that every traveler has a seamless and enjoyable experience. If you are a seasoned professional looking to make a difference in the travel industry, we invite you to apply and be part of our journey.

📋 Tanggung Jawab Pekerjaan

• Manage and process flight bookings, reservations, and cancellations using travel agency software such as Amadeus, Sabre, or Travelport.
• Provide excellent customer service to clients, ensuring their travel plans are executed smoothly.
• Monitor ticket prices and availability to offer the best deals to clients.
• Handle refunds, exchanges, and other travel-related issues promptly and professionally.
• Stay updated with the latest travel regulations and policies to ensure compliance.
• Collaborate with the sales and operations teams to meet client requirements and company goals.
• Generate reports on ticket sales, customer feedback, and other relevant metrics.
• Participate in team meetings and training sessions to continuously improve skills and knowledge.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Travel and Tourism, Business Administration, or a related field.
• Minimum of 3 years of experience in travel ticketing, reservations, or customer service.
• Proficient in using travel agency software such as Amadeus, Sabre, or Travelport.
• Strong communication and interpersonal skills to handle client inquiries and resolve issues.
• Excellent organizational and multitasking abilities to manage multiple bookings and deadlines.
• Knowledge of travel regulations, airline policies, and industry trends.
• Fluency in English, both written and spoken.
• Ability to work in a fast-paced environment and meet tight deadlines.

🛠️ Keahlian

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